Terms of Use

These terms of use are entered into by and between you (“RIDER” or “You” or Your”) and Drop Mobility d/b/a Mobility Development Foundation ("Bike San Joaquin"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “Agreement”) govern your access to and use THIS WEBSITE (“Website”), Drop Mobility’S BIKE SAN JOAQUIN APP (“App”), OR THE BICYCLE RENTAL SERVICES (“Services”), whether as a guest or a registered user RIDER should CAREFULLY READ the terms and conditions contained in this Agreement before using the Website, App, or Services. THIS AGREEMENT CONTAINS A RELEASE OF LIABILITY, ASSUMPTION OF RISK, INDEMNITY AND HOLD HARMLESS. BY USING THE WEBSITE, THE APP, AND/OR THE SERVICES, YOU INDICATE YOUR ACCEPTANCE OF THE AGREEMENT. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT, THEN DO NOT USE THE SERVICES, THE APP, OR THE WEBSITE OR ANY OF ITS CONTENT OR SERVICES. THIS AGREEMENT MAY BE AMENDED OR UPDATED BY Bike San Joaquin FROM TIME TO TIME. ALL CHANGES WILL TAKE EFFECT WITHIN 30 DAYS OF POSTING THE UPDATED TERMS TO OUR WEBSITE AND/OR APP. IT IS YOUR RESPONSIBILITY TO REVIEW THIS AGREEMENT FOR ANY CHANGES. YOUR USE AFTER ANY AMENDMENTS OR UPDATES OF THIS AGREEMENT SHALL INDICATE YOUR ACCEPTANCE OF SUCH REVISED TERMS. ANY NEW FEATURES THAT MAY BE ADDED TO THE WEBSITE OR APP FROM TIME TO TIME WILL BE SUBJECT TO THIS AGREEMENT, UNLESS STATED OTHERWISE. YOU SHOULD VISIT THIS PAGE PERIODICALLY TO REVIEW THIS AGREEMENT.

1. GENERAL RENTAL AND USE OF BIKE

1.1 RIDER is sole user: Bike San Joaquin expressly agrees to license use of the SERVICES, and the RIDER expressly accepts the license to use the SERVICES subject to the terms and conditions set out herein. Bike San Joaquin and the RIDER are the only parties to this Agreement. The RIDER is the sole licensee and is solely responsible for compliance with all terms and conditions contained herein.1.2 RIDER is 18 or older: RIDER represents and certifies that RIDER is at least 18 years old. Bike San Joaquin is relying on RIDER’s representation that RIDER meets the minimum age requirement and all other requirements set forth in this Agreement. If RIDER intentionally or unintentionally misrepresents his/her age, RIDER is solely responsibility and is liable for any consequence, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, suits or disbursements of any kind or nature whatsoever related to any such misrepresentation, and shall indemnify and hold harmless Bike San Joaquin, its affiliates, contractors, distributors, agents, and representatives from any and all losses, liabilities, damages, injuries, costs, and expenses arising out of or related to such misrepresentation. In order to access the Services, RIDER must be a registered user and download the App on a compatible, camera-enabled, personal mobile device, such as a smartphone or a tablet. RIDER must also agree to be bound by Drop Mobility’s Liability Waiver and Release. Account Registration and Credit Card. To register for an account ("Account"), RIDER must provide Bike San Joaquin with RIDER’s full name, mobile telephone number, and email address. RIDER will also be required to provide Bike San Joaquin and/or its payment processors with valid credit card and payment information, including name, credit card number, expiration date and CVV, mailing address, email address and telephone number ("Billing Information"). The collection, use and disclosure of any personal information is governed by Bike San Joaquin and Drop Mobility’s Privacy Policy, which can be viewed at: https://dropmobility.com/privacy. Account Use. RIDER agrees that only RIDER, as the Account Holder, is solely responsible for RIDER’s Account and all Bike San Joaquin bicycles rented through such Account. RIDER shall not permit any other person to rent a Bike under RIDER’s account and acknowledges and agrees that any additional person renting a Bike under RIDER’s Account will be subject to and accept the terms of this Agreement, and RIDER will incur and be responsible for any fees, fines, penalties assessed to those additional RIDERS.1.3 RIDER is a competent bike operator: RIDER represents and certifies that he/she is familiar with the operation of the Bike and is reasonably competent and physically fit to ride the Bike.1.4 Bike is exclusive property of Bike San Joaquin: RIDER agrees that the Bike and any equipment attached thereto, always, remains the exclusive property of Bike San Joaquin. RIDER will not make any modification to the Bike at any time.1.5 Bike Operating Hours and Bike Availability: RIDER agrees that Bikes must only be used during the maximum time limits set forth in 2.6 below. Bikes are limited and Bike availability is never guaranteed.1.6 MAXIMUM USAGE TIME AND CHARGES: Maximum time for use of the Bike is 6 hours. RIDER agrees that RIDER will return the Bike to a designated Bike San Joaquin Bike hub within 6 hours when usage of the Bike began. RIDER may then checkout the Bike again. RIDER agrees that he/she is solely responsible for being aware of any elapsed time related to the timely return. RIDER understands that they are required to end their trip at a Bike San Joaquin hub, and they are required to end their trip at a Bike San Joaquin hub, and there are additional fees for ending trips outside of Bike San Joaquin's hubs and service area or for returning a Bike after expiration of the 6 hour period contemplated above. Bike Usage Charges are as articulated in the App or as in the RIDER’s chosen plan. Upon return of the bicycle, the RIDER will be charged the accumulated usage charges, or the maximum day charge; whichever is less. The maximum day charge is $217 and is based on a calendar day. Bikes returned and locked outside of the service area will be assessed a $50 out of service retrieval fee. Bikes not returned within 24 hours will be considered stolen, and RIDER may be charged $2100. Applicable local and state sales tax of 9% are included in Rental and Replacement Charges. Fees. RIDER’s access to and use of the Services is subject to RIDER’s payment of the applicable fees due for the Services selected by RIDER ("Fees") and all other applicable amounts, charges and taxes indicated to RIDER when RIDER uses the Service. Bike San Joaquin may put a hold of $25 on RIDER’s credit card, or $25 for pre-paid cards, for the rental period and this will be released as soon as RIDER ends the trip on the App. In certain cases it may take up to a couple days for the hold to be released depending on RIDER’s bank. Fee Schedule:1. Maximum usage (does not include additional fees when applicable) = $2172. Trip ended out of service area = $503. Trip ended out of Bike San Joaquin hub = $504. Bike improperly parked or no end of trip photo provided = $255. Bike left unlocked = $356. Stolen vehicle recovery = $507. Lost vehicle due to theft or damage = $2100Payment. Unless otherwise stated, all invoiced amounts are due upon receipt and processed immediately using the Billing Information provided by RIDER through RIDER’s Account. Receipts for purchased Services will be delivered to RIDER electronically via the App or the email address provided by RIDER. RIDER shall:(i) keep the Billing Information, accurate and up to date; otherwise, we may suspend or terminate RIDER's use of the Services;(ii) promptly email support@bikesanjoaquin.org if RIDER’s Billing Information changes due to loss, theft, cancellation or otherwise; (iii) be liable for RIDER’s failure to pay any Fees billed to RIDER by Bike San Joaquin caused by RIDER’s failure to provide Bike San Joaquin with up to date Billing Information. To offset its additional processing costs, Bike San Joaquin may charge RIDER for administrative charges as set from time to time for administrative or account activities including collection efforts due to non-payment or having a balance over RIDER credit limit; or returned or rejected payments. All administrative charges charged to RIDER will be indicated to RIDER on an invoice or receipt and RIDER shall pay all such charges. Payment Processor. Bike San Joaquin uses Stripe, a third-party payment processor to process transactions ("Payment Processor"). RIDER authorizes RIDER’s Billing Information to be disclosed and provided to the Payment Processor. RIDER acknowledges and agrees that the privacy policy and any terms of use of the Payment Processor will govern RIDER’s interactions with the Payment Processor and that this Agreement and Bike San Joaquin's Privacy Policy do not govern. Bike San Joaquin HAS NO LIABILITY ARISING FROM RIDER’s USE OF OR ACCESS TO THE PAYMENT PROCESSOR. RIDER should review the applicable terms and policies of the Payment Processor, including its Privacy Policy. Bike San Joaquin reserves the right to use other payment processors with notice to you. Network Access: You are responsible for obtaining the data network access necessary to use the Website, App and Services. Your mobile network’s data and messaging fees may apply if You access or use the Services from a wireless-enabled device. You are solely responsible for payment of all fees for such access and use. Pick-Up Procedure. To rent a bicycle using the Services, log in to your Account on the App to find available bicycles nearby. Go to the location of the Bike You wish to rent. Inspect the Bike for any damage or defects. Use the App to unlock the Bike. Applicable local and state sales tax of 9% are included in Rental and Replacement Charges.1.7 Not a Common Carrier. RIDER agrees that Bike San Joaquin is not a common carrier. Alternative means of public and private transportation are available to the general public and to the RIDER, individually, including public transportation, taxis, ride hailing services and pedestrian paths. Bike San Joaquin's SERVICE is offered as a convenience.1.8 Bike may be used and/or operated only in the City of Stockton, California. RIDER agrees to only use, operate and/or ride the Bike in the City of Stockton, California. RIDER will not, under any circumstances, remove the Bike from the City of Stockton, California.1.9 RIDER must follow rules of use and/or operation of Bike: RIDER agrees to follow all state and local laws, rules, and regulations pertaining to the use, riding and/or operation of bicycles in the City of Stockton, California.1.10 Bike is intended for only limited types of use: RIDER agrees that he/she will not use the Bike for racing, mountain bike riding, stunt or trick riding. RIDER agrees that he/she will not operate and/or use the Bike on unpaved roads, through water, or in any location that is prohibited, illegal and/or a nuisance to others.1.11 RIDER’s use of front carrier/basket is limited: RIDER acknowledges that the front carrier/basket of the Bike is intended for light goods only, and that he/she will not carry people or animals in the basket or anywhere on the bicycle.1.12 RIDER must report any accident, stolen or lost Bike, and RIDER agrees that he/she must immediately report an accident, or a stolen or lost Bike to Bike San Joaquin and the local police. RIDER agrees that he/she is responsible and liable for any misuse, consequences, claims, demands, causes of action, losses, liabilities, damages, injuries, costs and expenses, penalties, attorney’s fees, judgments, suits or disbursements of any kind or nature whatsoever related to any accident, stolen or lost Bike. 1.13 RIDER responsibility related to Bike use and damage: RIDER agrees to return the BIKE to Bike San Joaquin in the same condition received, ordinary wear and tear excepted. RIDER agrees to ensure that the Bike is always locked and secured when unattended. Bikes may be equipped with wire locks; however, Bike San Joaquin will not be responsible for any lost, stolen, destroyed and/or damaged Bike under any circumstances, regardless of whether Bike locks are used or not properly functioning. RIDER agrees to pay for destruction or loss of Bike and for any damage, including replacement parts. (RIDER agrees to pay for any loss even though damage was caused by someone else). All repairs needed as a result of any damage, will be performed at the normal labor rates paid by Bike San Joaquin for repairs. In the event the Bike is lost or damaged beyond repair, regardless of fault or cause, RIDER agrees to pay Bike San Joaquin the full replacement value of the Bike and other equipment.Drop-Off Procedure. To end your rental, find a Bike San Joaquin hub to park the bicycle. Use the "End Trip" button on the App to lock the bike. Take a picture of the parked and locked/tethered bike and upload it to Drop Mobility’s Bike San Joaquin App. You will receive a rental summary confirming your pick-up location and time, drop-off location and time, and Fees owed for the rental.

2. ASSUMPTION OF RISK; WAIVER; LIMITATION OF LIABILITY AND COVENANT NOT TO USE

2.1 RIDER understands and acknowledges that there are inherent risks that are hazardous to RIDER when RIDER uses and operates a Bike, and that these risks may or may not be caused by the negligence of RIDER or Bike San Joaquin or of others, or by defective equipment owned, maintained, or controlled by Bike San Joaquin or a third party, and that no amount of care or caution that RIDER or Bike San Joaquin may use, and no amount of instruction or expertise on part of Bike San Joaquin., can eliminate these risks. RIDER is freely licensing and using a Bike, and RIDER is aware there is risk and hereby expressly assumes all risk associated with licensing, usage and operation of a Bike, whether or not the risk is known or unknown to RIDER, as well as the risk of travel to and from the Bike hub, and that all of the foregoing risks may result in injury or harm including without limitation personal injury, illness, death or disability; as well as possible damage or destruction of the Bike or RIDER’s personal property.2.2 RIDER understands that Bike San Joaquin does not provide insurance coverage for injuries incurred during the use of the SERVICE. YOUR HOMEOWNER’S, RENTER’S, OR AUTOMOBILE INSURANCE POLICIES MIGHT NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS DEVICE. TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.2.3 For and in consideration of the license to use and operate the Bike, to the fullest extent permitted by law, RIDER irrevocably and forever releases and relinquishes and discharges Mobility Development Partners, Drop Mobility, the San Joaquin Regional Transit District, the San Joaquin Council of Governments, the City of Stockton, all Drop Mobility Sponsors, and each of their respective employees, contractors, agents, and representatives, as well as owners of property and business owners upon or near which hubs are located (“Released Parties”) from any and all claims, liability, cause (s) of action and/or damage or personal injury including wrongful death, of or to RIDER or others (third parties) and injury to the property of others (third parties), which arises out of, results from or relates to this Agreement or the use or operation of the Bike (including usage that is permitted under this Agreement), misuse, maintenance, or design, of the Bike, the Drop Mobility’s Bike San Joaquin program, the App, the Website, and/or the Services, including, without limitation, any and all claims, liability, cause(s) of action and/or damages related to the sole or partial negligence of Released Parties and/or the negligence of others (third parties). By this agreement RIDER covenants that RIDER shall not to sue, and that RIDER shall not bring, institute, prosecute, or in any way aid in the prosecution of any claim, demand, lawsuit, action, or cause of action against the Released Parties, any such claims, rights, and causes of action that RIDER or RIDER’s estate may have, are hereby irrevocably waived, released and relinquished, and RIDER does(do) so on behalf of RIDER’S heirs, executors, administrators and assigns.2.4 RIDER EXPRESSLY AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS RELEASED PARTIES FROM ANY AND ALL LIABILITY FOR ANY DAMAGES RELATED TO CLAIMS OF INFRINGEMENT OF INTELLECTUAL PROPERTY, PROPERTY LOSS OR DAMAGE, PERSONAL INJURY OR LOSS OF LIFE, WHETHER CAUSED BY THE SOLE OR PARTIAL NEGLIGENCE OF THE RELEASED PARTIES AND/OR THE NEGLIGENCE OF OTHERS, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE OF EITHER PARTY OR OF A THIRD PARTY, OR ANY OTHER LEGAL THEORY, IN CONSIDERATION FOR USING AND/OR OPERATING THE BIKE.PROHIBITED BEHAVIOR You must not do any of the following while using the Services:1. Allow any minor to operate a Bike that is rented under your account;2. Operate a Bike while distracted, including using a cellphone or other electronic device;3. Operate a Bike while under the influence of alcohol, drugs or any other substance that would impair your ability to safely operate the bicycle;4. Operate a Bike with any passengers or other RIDERS or any other person;5. Dismantle, take apart, or modify in any way a Bike;6. Exceed the maximum weight limit for a Bike if indicated on the bicycle or communicated to You via the App; or7. Engage in any behavior using the Services or Bikes that is reasonably expected to cause a risk of danger or harm to you, other people or property.8. Leave the Bike in a hazardous location such as the side of freeway or onramp.9. Park the Bike without locking to a secure object with the provided integrated cable.10. Lock the Bike using a personal lock or lock a bike on private property or any other location inaccessible to the public.11. Lock the Bike outside of the Bike San Joaquin service area, as defined in the App.Breach of any of the above will result in your immediate termination from the Services, and termination of your right to use any Bike, the Website, and/or the App.

3. GOVERNING LAW AND LEGAL RIGHTS

3.1 This Agreement is made and executed in the State of California. This Release shall be subject to, interpreted by and in accordance with the laws of the State of California, regardless of any conflict of law’s provisions.3.2 RIDER expressly acknowledges and agrees that RIDER had the opportunity to discuss with counsel of RIDER’s choosing, that this Agreement and the waiver, release of liability, indemnity and covenant not to sue and is a contract pursuant to which RIDER is a party, and that the contract is the law of the parties and has binding effect. RIDER expressly intends to enter into this Agreement, that RIDER does so voluntarily and of RIDER’s own free will.

4. THIRD-PARTY CONTENT

Advertising. You acknowledge and agree that the Website and App may contain advertisements and services. If you elect to have any business dealings with any third-party whose products or services may be advertised on the Website, you acknowledge and agree that such dealings are solely between you and such third-party, and you further acknowledge and agree that Bike San Joaquin shall not have any responsibility or liability for any losses or damages that you may incur as a result of any such dealings with any third-party and Bike San Joaquin makes no representation or warranty as to any third-party or advertisements or services offered by such third-party. You shall be responsible for obtaining access to the Website and acknowledge that such access may involve third-party fees (such as Internet service provider access or data fees). You shall be solely responsible for any such fees and for obtaining any equipment that is required to access the Website. It is your responsibility to ascertain whether any information or materials you choose to download, whether intentionally or unintentionally, from the Website are free of viruses, worms, Trojan Horses, or other items of a potentially destructive nature. Links & Third-Party Websites. The Website may contain links to other websites that are not owned or controlled by Bike San Joaquin. In no event shall any link or reference to any third-party, third-party product or service be construed as an approval or endorsement by Bike San Joaquin of that third-party, third-party product or service. Bike San Joaquin is not and shall not be responsible for the content of any linked websites. Any third-party websites or services accessed from the Website are subject to the terms and conditions of those websites and/or services, and You are responsible for determining those terms and conditions and complying with them. The presence on the Website or App of a link to any other website(s) does not imply that Bike San Joaquin endorses or accepts any responsibility for the content or use of such websites, and You hereby release Bike San Joaquin from any and all liability and/damages that may arise from your use of such websites or receipt of services from any such websites.

5. DISCLAIMERS DISCLAIMER OF REPRESENTATIONS, WARRANTIES AND CONDITIONS.

THE WEBSITE, SERVICES, THE APP AND ALL MATERIALS PROVIDED THEREIN ARE PROVIDED "AS IS." THE RELEASED PARTIES SPECIFICALLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, STATUTORY, BY USAGE OF TRADE, COURSE OF DEALING OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, TITLE, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. ANY INFORMATION OR MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR ANY OTHER LOSS THAT RESULTS FROM DOWNLOADING OR USING ANY SUCH MATERIAL. THE RELEASED PARTIES DO NOT WARRANT, ENDORSE, GUARANTEE, PROVIDE ANY WARRANTIES, CONDITIONS OR REPRESENTATIONS, OR ASSUME ANY RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE WEBSITE OR IN RESPECT TO ANY WEBSITE THAT CAN BE REACHED FROM A LINK ON THE WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE, AND THE RELEASED PARTIES SHALL NOT BE A PARTY TO ANY TRANSACTION THAT YOU MAY ENTER INTO WITH ANY SUCH THIRD PARTY. THE RELEASED PARTIES WILL NOT BE LIABLE FOR ANY TYPE OF CONTENT EXCHANGED BY YOU WITH A THIRD PARTY BY MEANS OF THE SERVICES. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL THE RELEASED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES THAT RESULT FROM (I) YOUR USE OF OR YOUR INABILITY TO USE THIS WEBSITE, THE APP OR THE SERVICES, (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, DATA, INFORMATION OR SERVICES, (III) ERRORS, MISTAKES, OR INACCURACIES IN THE MATERIALS ON THE WEBSITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY KIND WHATSOEVER ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR BICYCLES (INCLUDING THIRD-PARTY USE OF YOUR ACCOUNT),(V) ANY MALFUNCTION OF THE APP OR SERVICES, INCLUDING ANY CYBER ATTACK; (VI) ANY BUGS, VIRUSES, TROJAN HORSES, OR ANY OTHER FILES OR DATA THAT MAY BE HARMFUL TO COMPUTER OR COMMUNICATION EQUIPMENT OR DATA THAT MAY HAVE BEEN TRANSMITTED TO OR THROUGH THE WEBSITE OR THE APP, OR (VII) ANY ERRORS OR OMISSIONS IN ANY MATERIAL ON THE WEBSITE OR ANY OTHER LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE, THE APP, OR THE SERVICES. THESE LIMITATIONS SHALL APPLY EVEN IF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE RELEASED PARTIES' LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) FIFTY DOLLARS OR (B) AMOUNTS PAID BY RIDER TO BIKE SAN JOAQUIN IN THE PRIOR 12 MONTHS (IF ANY). THE FOREGOING LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY CALIFORNIA STATE LAW. INDEMNIFICATION. YOU SHALL INDEMNIFY, DEFEND, AND HOLD THE RELEASED PARTIES AND THEIR SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES, HARMLESS FROM ALL CLAIMS, ACTIONS, PROCEEDINGS, DEMANDS, DAMAGES, LOSSES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES), INCURRED IN CONNECTION WITH (I) YOUR USE OF THE SERVICES OR ANY THIRD PARTY’S USE OF THE SERVICE OR BICYCLES RENTED UNDER YOUR ACCOUNT; (II) YOUR BREACH OF ANY OF THESE TERMS; OR (III) ANY MATERIALS SUBMITTED, POSTED, TRANSMITTED OR MADE AVAILABLE BY YOU THROUGH THE SERVICES. Termination. Bike San Joaquin may without prior notice, immediately terminate your ability to access the App, Website, or portions thereof. Cause for such termination shall include, but not be limited to, (a) breaches or violations of these Terms of Use or any other agreement that you may have with Bike San Joaquin (including, without limitation, non-payment of any fees owed in connection with the Website or otherwise owed by You to Bike San Joaquin), (b) requests by law enforcement or other government agencies, (c) a request by you, (d) discontinuance or material modification to the Website (or any part thereof), (e) unexpected technical, security or legal issues or problems, and/or (f) participation by you, directly or indirectly, in fraudulent or illegal activities. Termination of your access to the Website may also include removal of some or all of the materials uploaded by you to the Website. You acknowledge and agree that all terminations may be made by Bike San Joaquin in its sole discretion and that Bike San Joaquin shall not be liable to you or any third-party for any termination of your access to this Website or for the removal of any of the materials uploaded by you to the Website. Any termination of your use or access to Services by Bike San Joaquin shall be in addition to any and all other rights and remedies that Bike San Joaquin may have. Availability & Updates. Bike San Joaquin may alter, suspend, or discontinue the Website at any time and for any reason or no reason, without notice. The Website, Services and/ the App may be unavailable from time to time due to maintenance or malfunction of computer or network equipment or other reasons. You acknowledge that you shall not be entitled to any claim, damages, or recourse against Bike San Joaquin related to the unavailability of the Website or App. Bike San Joaquin may periodically add or update the information and materials on this Website without notice. Security. Information sent or received over the Internet is generally unsecure, and Bike San Joaquin cannot and does not make any representation or warranty concerning security of any communication to or from the Website or any representation or warranty regarding the interception by third parties of personal or other information. You are responsible for safeguarding the password that you use to access the Services, and you are responsible for any activities or actions taken under your password. You agree to keep Your password secure. Bike San Joaquin will not be liable for any loss or damage arising from your failure to comply with these requirements. General. This Agreement, together with any privacy policy that may be published on the Website or the App, constitutes the entire agreement between the parties relating to the Website, App, and Services and all related activities. The Superior Court of California shall have exclusive jurisdiction over any disputes arising out of this Agreement. If any part of this Agreement is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions. The failure of Bike San Joaquin to exercise or enforce any right or provision under this Agreement shall not constitute a waiver of such right or provision. Any waiver of any right or provision by Bike San Joaquin must be in writing and shall only apply to the specific instance identified in such writing. You may not assign this Agreement, or any rights or licenses granted hereunder, whether voluntarily, by operation of law, or otherwise without Bike San Joaquin's prior written consent.If you have any questions about these Terms or if you wish to make any complaint or claim with respect to the Drop Mobility’s Bike San Joaquin App or Services, please contact us at: support@bikesanjoaquin.org

Bike San Joaquin Lending Agreement

THIS LENDING AGREEMENT (this “Agreement”) is effective as of the date the Lendee agrees to the Terms of Use presented in the Bike San Joaquin App. In consideration of the mutual promises contained herein and such other adequate consideration, the parties, Lendee and Bike San Joaquin (Lender) hereto agree to the following terms and conditions as well as the previous terms listed in the Bike San Joaquin Terms of Use (Sections 2 through 5) wherein the Lendee was referred to as “RIDER” or “You” or Your”.1.Lending. Lender hereby agrees to lending to Lendee, and Lendee hereby agrees to lending from Lender, upon the terms and conditions specified in this Agreement one electric pedal assist bike (together with all parts,including the LOCK, BASKET, BATTERY, CHARGER, BATTERY KEY and all replacements, repairs, additions, accessions and accessories incorporated therein and/or affixed thereto, collectively, the “Bike San Joaquin Bike”). The initial Installment Payment specified under Section 3 FEES shall be due immediately on the Bike San Joaquin day of the lendees Bike San Joaquin Bike collection and shall be charged by Lender or Lender’s to Lendee’s Method of Payment provided by Lendee to Lender. Thereafter, subsequent Installment Payments shall be processed to the Lendees method of payment every 30 days until such time as the Bike San Joaquin Bike is returned to the Lender. Lendee shall provide Lender at least one (1) Valid Method of Payment which shall remain valid throughout the term of this Agreement, and Lendee hereby expressly authorizes Lender or Lender’s Payment Processor to charge all of the installments and fees due under Section 3 FEES. In the event that charges by Lender or Lender’s Payment Processor against a Valid Method of Payment is declined by the issuer thereof, Lender shall so notify Lendee and Lendee shall arrange for alternative payment in any other form of payment acceptable to Lender in Lender’s sole discretion within three (3) business days after the date of such notice. If Lendee fails to timely provide and maintain with Lender (or Lender’s Payment Processor) during the term of this Agreement at least one (1) valid Method of Payment in accordance with the requirements of this Section 1, Lender shall have the right to terminate this Agreement by written notice to Lendee, in which event, Lendee shall immediately return the Bike San Joaquin Bike to Lender in substantially the same condition it was in when Lendee took possession of the Bike San Joaquin Bike and in no event shall Lender be obligated to refund to Lendee the Refundable Deposit, the Initial Installment Payment or any other Installment Payments that may have been paid by Lendee to Lender prior to the date of such return of the Bike San Joaquin Bike to Lender. Notwithstanding anything in this Agreement to the contrary, (i) Lendee shall remove any customization done on the Bike San Joaquin Bike and restore the Bike San Joaquin Bike to its original condition (the “Restoration”) (i.e., removing any special components or accessories not installed by Lender) prior to Lendee’s return of such Bike San Joaquin Bike to Lender.

2. ADDITIONAL INFORMATION; IDENTITY CHECK AND ADDRESS VERIFICATION.

Lender may at any time, in its discretion, require additional documentation from Lendee, for the purpose of determining Lendee’s identity and address and Lendee agrees to provide such documentation in a timely fashion following Lender’s request.. Examples of additional documentation include Drivers License or other State Identification Card, Passport or Utility Bill or Pay Stub. In addition, if at any time the Lendee’s address changes, Lendee shall provide Lender with written notice of Lendee’s updated address promptly following such change of address. In the event Lendee refuses to provide such information, Lender may elect to terminate this Agreement by written notice to Lendee and Lendee shall return the Bike San Joaquin Bike within three (3) business days to Lender in substantially the same condition it was in when Lendee took possession of the Bike San Joaquin Bike.

3.FEES.

(a) Lending Fee: Lendee agrees to pay the Refundable Deposit if applicable with and in addition to the first (1st) 30 Day Installment Payment due upon the day of the Bike San Joaquin Bike collection. i. Lendee eligible for equity program: Refundable Deposit $25.00, First Installment $5.00 ii. Lendee ineligible for equity program: Refundable Deposit $100.00, First Installment $40.00(b) Lost Key Fee: There shall be a lost key fee of $25.00 in the event that the Lendee loses the Battery Key. If lost, the Lendee must either keep the bike and charge with the battery housed in the Bike San Joaquin Bike, or, return the Bike San Joaquin Bike to the lender for a replacement Bike San Joaquin Bike if inventory allows and at the sole discretion of the Lender.(c) Loss due to Theft or Damage: In the event that the bike is lost due to theft or damage of the Stockton Bike the Lendee forfeits the refundable deposit if applicable or may lose access to the Bike Stockon program.4.CONDITION OF EQUIPMENT. The Bike San Joaquin Bike is as is at the time of delivery to Lendee. Upon receipt of the Bike San Joaquin Bike, Lendee shall inspect the same. Lendee shall be deemed to have inspected the Bike San Joaquin Bike and acknowledged that the Bike San Joaquin Bike is in good and acceptable condition, unless Lender shall have received written notice of any defect or damage immediately following Lendee’s receipt of the Bike San Joaquin Bike.5.MAINTENANCE. Lendee shall be responsible for keeping the Bike San Joaquin Bike in good working condition and repair and Lendee shall not detach or otherwise remove any parts from, or make any material alterations to, the Bike San Joaquin Bike. Lendee shall pay promptly all taxes and assessments due and payable for the Bike San Joaquin Bike or with respect to Lendee’s use of the Bike San Joaquin Bike and Lendee shall not use the Bike San Joaquin Bike illegally.6.BIKE SAN JOAQUIN MAINTENANCE SERVICE. Lendee agrees to turn in the Bike San Joaquin Bike to representatives of Bike San Joaquin at a location of the Lenders choosing (such locations, individually and collectively, the “Bike San Joaquin Maintenance Location”) once every 30 days for basic inspection and routine maintenance services associated with normal wear and tear to the Bike San Joaquin Bike, that may include, wheel truing, brake adjustment, chain tensioning, lubrication, wipe down, free assessments, adjusting and tightening of headset and other bolts,provided, however, (i) Lender reserves the right, in its sole discretion, to terminate the lending agreement during such inspections. In the absence of a 30 day maintenance inspection, the Lender may request the Lendee to provide photographic images of the Bike San Joaquin Bike through the Bike San Joaquin App to confirm the condition of the Bike San Joaquin Bike. Lendee is limited to one maintenance visit per 30 day period.7.DAMAGE; LOSS. Subject to the fee schedule (set forth in Section 3) Lendee shall be fully and exclusively responsible for any loss, damage (other than normal wear and tear) or destruction to the Bike San Joaquin Bike from any cause, and in the event of any such theft, loss or damage, Lendee shall remain fully responsible for the loss of the Refundable Deposit if applicable.8.LOCKING AND STORAGE. Lendee is expected to always secure the bike with provided locking equipment at any time they are to leave the bike unattended. Bike San Joaquin Bike should always be secured with the lock to bike rack or appropriate public infrastructure. When Bike is parked for longer term periods at Lendee’s residence or place of work, the Bike should be stored in locations with limited to no public access.9.THEFT. Subject to the fee schedule (set forth in Section 3) Lendee shall be fully and exclusively responsible for any theft of the Bike San Joaquin Bike, and in such event, Lendee shall remain fully responsible for the loss of the Refundable Deposit if applicable. Lendee must complete and share with the Lender a police report related to the theft incident within three days of the theft incident. Following a full review of the incident and at the sole discretion of the Lendor, another Bike San Joaquin Bike may be lent to the Lendee requiring an additional payment of a new Refundable Deposit if applicable.10.CANCELLATION. Lendee may cancel this Agreement at any time, without penalty, by returning the Bike San Joaquin Bike, to Lender in good working condition and otherwise in the condition required by this Agreement, normal wear and tear excepted. Lendee will receive a refund of the deposit, if applicable, within 7 business days of the Bike San Joaquin Bike return. Previous installment payments are not refundable. If Lendee fails to return the Bike to Lender within seven days of failed monthly payment or notice of cancellation or termination, Lendee is in dereliction of this Lending Agreement and Lender is entitled to seek alternate means of collection including the filing of a police report for possession of stolen property.Effective Date: Sep 16, 2025